How MSPs can help in digital transformation in Mid Market Enterprises

Introduction:

Digital business transformation is no longer an option—it is now a strategic imperative. While most enterprises have a relatively clear idea about the destination, they need help to make the journey successful. MSPs have a unique role to play in the digital transformation trend. For many businesses, MSPs are the enablers of digital transformation. MSPs also face an opportunity in that managed services themselves - no matter which types of technologies they entail - can be seen as an enabler of digital transformation.

It also involves embracing new processes and architectures that allow businesses to make more effective use of technology, including consuming technologies as a service.

MSPs not only fix things when they break, but also identify potential problems and correct them before there is a failure. They help control costs minimize downtime and free up internal sources for other projects.

MSPs have unique value propositions which are key contributor to success for enterprise digital transformation.

Leverage the transformation:

The rise of mobile, social and cloud technologies creates advantages for organizations that rapidly leverage emerging applications, platforms and devices. Organizations that are lean, agile and focused on continuous improvement can reach new markets, improve performance and boost revenues. It also involves embracing new processes and architectures that allow businesses to make more effective use of technology, including consuming technologies as a service.

MSP partner have the engineering depth, technology tools and industry connections to enable a range of transformative initiatives. The right MSP can implement systems that streamline business processes, and provide the ongoing management to ensure a good user experience.

Manage Complexity:

The fluid nature of today’s IT model requires good governance and risk management to ensure that all security standards are met. Many organizations must also ensure that their IT initiatives comply with legal and industry requirements for data privacy, reporting and security. Most organizations today are not on a single, unified digital transformation platform. They’re on disparate platforms from any number of different vendors. A qualified MSP who is familiar with all IT environment, software licenses, cloud solutions and mobile initiatives can provide the systems, processes and reports needed to enable a holistic approach to security and compliance.

An effective MSP will provide regular security assessments, as well as general reports about the condition and service levels of IT infrastructure. Such transparency is one of the keys to establishing a trusting, comfortable relationship with a provider.

Efficiency:

To respond quick enterprise’s changing market demands and expand service requirement, significant improvements in efficiency will be key factor. MSP operations teams will have to make efficiency a top priority, to enable business scalability, to be better positioned to expand service offerings.

Acceleration of Service:

The advent of cloud-based technologies has brought forward many flexible delivery methodologies like IaaS, SaaS and PaaS that provides enterprises with the required scalability to boost growth. MSPs are uniquely positioned to give expertise, services & support and guidance to enterprises that are moving towards digital transformation.

Unique Service Management:

MSPs can help organizations meet evolving regulatory and compliance standards, strengthen perimeter security and provide industry-specific expertise. In addition to 24/7 monitoring, a provider can simplify the process of patch management and upgrades, perform systematic audits and assessments, and quickly respond to security breaches.

Single point of contact:

Most enterprises today do not run their business operations on a unified digital transformation platform; they run separate applications from different type of vendors (software/solution). In order to succeed in this hyper-competitive market, enterprises to manage, monitor and optimize these disparate platforms under one umbrella to achieve consistency and derive more ROI from their software investment. 

Lowering Cost:

The core infrastructure needed to power digital transformation is often quite costly and complex, requiring solutions from many different vendors up and down the technology stack. This includes everything from managing the network for web chat to rolling out mobile solutions to implementing the middleware needed to bring all the pieces together to enable true digital transformation. MSPs have deep experience in handling such complex technology platforms on behalf of clients. They can help companies embark on a digital transformation without having to make all the up-front investments of money and time in researching solutions for their infrastructure.